The Safety Standard

In the realm of workplace safety, near misses are often overlooked. However, these incidents—situations where an accident almost occurred but didn't—hold invaluable insights into potential hazards. Effectively capturing and analyzing near misses can transform your safety program from reactive to proactive, significantly reducing the risk of actual accidents.

What Is a Near Miss?

A near miss is an unplanned event that did not result in injury, illness, or damage but had the potential to do so. These incidents are sometimes referred to as "close calls" or "good catches." Recognizing and reporting near misses is crucial, as they often highlight underlying safety issues that, if left unaddressed, could lead to more severe incidents.

The Importance of Near Miss Reporting

1. Proactive Hazard Identification: Near misses provide early warning signs of potential hazards. By identifying these risks before they result in actual harm, organizations can implement corrective measures promptly.

2. Enhanced Safety Culture: Encouraging near miss reporting fosters a culture of safety where employees feel responsible for their own safety and that of their colleagues. This collective responsibility leads to a more vigilant and safety-conscious workforce.

3. Data-Driven Decisions: Analyzing near miss data helps organizations identify patterns and trends, enabling them to make informed decisions about safety improvements and resource allocation.

4. Regulatory Compliance: Organizations that actively report and investigate near misses demonstrate a commitment to safety, which can be favorable during regulatory inspections and audits.

Best Practices for Effective Near Miss Reporting

1. Establish Clear Reporting Procedures: Implement straightforward and accessible reporting systems, such as digital platforms or paper forms, to ensure employees can easily report near misses.

2. Ensure Anonymity and Non-Punitive Policies: Create an environment where employees feel safe to report without fear of retaliation. Anonymity can encourage more frequent reporting.

3. Provide Training and Awareness: Educate employees about the importance of near miss reporting and how to identify potential hazards. Regular training sessions can reinforce the significance of proactive safety measures.

4. Investigate and Act on Reports: Each reported near miss should be thoroughly investigated to determine root causes. Implement corrective actions to address identified issues and prevent recurrence.

5. Communicate Findings and Improvements: Share the outcomes of investigations and the steps taken to mitigate risks with all employees. This transparency builds trust and reinforces the organization's commitment to safety.

Challenges in Near Miss Reporting

While the benefits of near miss reporting are clear, organizations may face challenges in its implementation:

• Underreporting: Employees may perceive near miss reporting as unnecessary or fear negative consequences.

• Lack of Resources: Limited resources can hinder the establishment of effective reporting systems and follow-up procedures.

• Inadequate Analysis: Without proper analysis of reported near misses, valuable insights may be lost, and recurring issues may not be addressed.

Overcoming these challenges requires strong leadership, adequate training, and a commitment to continuous improvement.

Case Studies and Real-World Applications

• Maritime Industry: The Bureau of Transportation Statistics (BTS) has initiated the Safe Maritime Transportation System (SafeMTS) pilot program to test the feasibility of reporting maritime near misses. This initiative aims to enhance safety practices within the maritime sector. Bureau of Transportation Statistics

• Railroad Safety: The Federal Railroad Administration (FRA) emphasizes the importance of understanding close calls to improve railroad safety. Systematic study of these incidents helps identify safety hazards and develop solutions to mitigate risks. Federal Railroad Administration

• Healthcare Sector: In primary care practices, near-miss reporting has guided performance improvement activities and led to meaningful changes in policy and practice. Successful implementation requires leadership commitment, incentives for staff, and a system that allows reporting to be easy and anonymous. AHRQ

Leveraging Technology in Near Miss Reporting

Modern technology plays a pivotal role in enhancing near miss reporting systems:

• Mobile Applications: Apps enable real-time reporting, making it convenient for employees to submit near miss reports from any location.

• Data Analytics: Advanced analytics tools can process large volumes of near miss data to identify trends and predict potential hazards.

• Integration with Other Safety Systems: Integrating near miss reporting with other safety management systems ensures a holistic approach to workplace safety.

Implementing these technological solutions can streamline the reporting process and enhance the effectiveness of safety programs.

Near miss reporting is more than just a safety protocol; it's a proactive approach to identifying and mitigating potential hazards before they result in actual harm. By fostering a culture that encourages reporting, investigating incidents thoroughly, and acting on findings, organizations can significantly enhance their safety performance.

At Sentry Road, we understand the importance of near miss reporting in creating a safer work environment. Our solutions can assist your organization in implementing effective reporting systems and safety programs tailored to your specific needs. Contact us today to learn how we can support your safety initiatives.

Ready to transform your safety program? Explore how Sentry Road can help your organization harness the power of near miss reporting and more. Contact us today to get started.

Bringing on new employees is one of the most exciting milestones for any organization. Fresh talent brings energy, skills, and the potential to make a real impact. But for all the benefits, new hires also carry the highest risk of workplace incidents. According to the U.S. Bureau of Labor Statistics, employees in their first year of work experience disproportionately higher injury rates than seasoned workers.

That’s where new hire safety onboarding comes in. By equipping employees with the right knowledge, tools, and expectations early, employers can create safer workplaces, reduce incident rates, and support long-term employee success.

This article will walk through the essentials of new hire safety onboarding, highlight common pitfalls, and share five proven ways to reduce incidents in the first 90 days.

Why Safety Onboarding Matters

Starting a new job can be overwhelming. New employees face a flood of information — from company culture to role-specific tasks. Safety training often gets lumped into this onboarding process, but when rushed or deprioritized, it can leave employees underprepared for the risks of their role.

• Higher risk window: Studies show that employees are most vulnerable to accidents in the first few months of employment.

• Confidence building: Early safety training builds not just compliance, but confidence in performing tasks correctly.

• Legal and compliance requirements: OSHA requires employers to train workers on specific hazards they may encounter (OSHA Training Requirements).

Failing to invest in proper onboarding doesn’t just endanger employees — it can also lead to costly fines, workers’ compensation claims, and reputational damage.

Core Elements of an Effective Safety Onboarding Program

While every industry has unique risks, effective safety onboarding typically includes the following elements:

1. Hazard Communication

   • Educating employees on the chemicals, machinery, or environmental hazards they may encounter.

   • Compliance with OSHA’s Hazard Communication Standard.

2. Emergency Procedures

   • Fire response, evacuation routes, severe weather protocols, and first aid response.

   • Clear signage and practice drills make this knowledge actionable.

3. Personal Protective Equipment (PPE)

   • When and how to use required PPE.

   • Proper fit and maintenance.

4. Job-Specific Training

   • Safe operation of tools, vehicles, or machines.

   • Demonstrations paired with supervised practice.

5. Reporting Procedures

   • How to report unsafe conditions, near-misses, or incidents.

   • Reinforcing a culture of speaking up without fear of retaliation.

5 Ways to Reduce Incidents in the First 90 Days

Reducing incident rates among new hires requires more than a one-time orientation session. Here are five proven strategies:

1. Prioritize Psychological Safety

When employees feel safe speaking up, they’re more likely to ask questions, admit uncertainty, and report hazards. Psychological safety is a foundational step toward preventing accidents.

2. Pair New Hires with Experienced Mentors

Assigning a “safety buddy” allows new hires to learn through observation and guidance. Peer mentoring builds confidence and reinforces safe behaviors.

3. Use Micro-Learning for Reinforcement

Instead of overwhelming new employees with hours of training at once, break content into small, digestible modules. Revisit critical topics during the first 90 days.

4. Track and Review Early Performance

Monitor how new hires apply training in real tasks. Regular check-ins allow supervisors to spot risky behaviors before they become incidents.

5. Continuously Monitor and Adjust Training

Safety onboarding is not a one-size-fits-all process. Collect feedback from new employees and supervisors to identify where training could be improved.

Common Mistakes to Avoid

Even with the best intentions, organizations often fall into avoidable traps during onboarding:

• Information overload: Bombarding employees with too much at once reduces retention.

• Generic training: Failing to tailor safety onboarding to specific roles or environments.

• Lack of follow-up: One-time sessions without reinforcement fail to change behavior.

• Minimal hands-on practice: Safety is best learned by doing, not just listening.

Measuring Success in Safety Onboarding

It’s not enough to deliver training — organizations should also measure its effectiveness. Consider tracking:

• Incident rates among new hires

• Knowledge retention through quizzes or check-ins

• Employee confidence levels in performing tasks safely

• Supervisor feedback on employee readiness

These metrics help refine the program over time, ensuring onboarding keeps pace with workplace changes.

Final Thoughts

New hire safety onboarding is more than a compliance box to check — it’s an investment in your team’s well-being and your organization’s long-term success. By prioritizing safety from day one, reinforcing it throughout the first 90 days, and avoiding common pitfalls, companies can drastically reduce incidents and create a stronger culture of safety.

Sentry Road can help your organization implement effective New Hire Safety Onboarding programs — and much more.

When people think of DOT compliance, the focus often falls on hours-of-service rules, driver qualifications, or drug and alcohol testing. But there’s another piece that is just as important—yet frequently overlooked: vehicle maintenance.

Neglecting this critical area doesn’t just risk citations and fines—it can also lead to serious safety hazards on the road.

Why Vehicle Maintenance Matters

The Federal Motor Carrier Safety Administration (FMCSA) requires all motor carriers to systematically inspect, repair, and maintain their vehicles (49 CFR §396.3). These rules are in place to ensure that vehicles are roadworthy and safe for both drivers and the public.

Failure to comply can result in:

• Costly penalties

• Out-of-service orders

• Higher CSA scores

• Increased risk of accidents

In short, staying on top of maintenance is not only a compliance issue—it’s a safety imperative.

OSHA and DOT: How They Overlap

While the DOT focuses on vehicles being safe for highway use, OSHA has requirements to protect workers during inspections, repairs, and operations in the workplace. Both agencies expect organizations to:

• Keep vehicles in safe operating condition

• Remove unsafe vehicles from service until repaired

• Train employees on safe inspection and maintenance practices (OSHA Motor Vehicle Safety)

This overlap means organizations must think of vehicle maintenance as part of both compliance and overall workplace safety.

Why Maintenance Gets Overlooked

Even the most experienced operators sometimes underestimate maintenance needs. Common reasons include:

• Cost pressures – Cutting corners to save money in the short term

• Scheduling challenges – Difficulty coordinating downtime for inspections and repairs

• Recordkeeping gaps – Missing or incomplete logs, which are required during audits

• Complacency – Assuming “if it’s running, it must be fine”

Unfortunately, the consequences of overlooking maintenance often cost far more than proactive upkeep.

What Strong Vehicle Maintenance Looks Like

A solid vehicle maintenance program should include:

1. Preventive Maintenance

Regularly scheduled service checks (tires, brakes, fluids, lights, etc.) prevent small problems from turning into major issues.

2. Daily Driver Inspections

DOT requires pre-trip and post-trip inspections to ensure safety-critical parts are functioning (FMCSA Vehicle Inspection Requirements).

3. Accurate Recordkeeping

FMCSA requires that inspection and maintenance records be retained for at least one year, plus six months after a vehicle leaves your control (FMCSA Guidance).

4. Integration with Workplace Safety

Maintenance work should also follow OSHA safety standards to protect technicians and operators (OSHA Vehicle Maintenance).

5. Adoption of Safety Technology

Using tools such as diagnostic software, collision warning systems, or telematics helps identify risks earlier and keeps fleets roadworthy.

The Bigger Picture: Compliance and Safety

Vehicle maintenance is about more than “passing an audit.” It ensures safer roads, fewer breakdowns, and better protection for employees and the communities they serve.

By making maintenance part of the culture—not just a checklist—organizations strengthen both compliance and long-term operational efficiency.

Final Thoughts

Vehicle maintenance is the backbone of DOT compliance. Skipping it can lead to violations, preventable accidents, and serious financial loss. Consistent inspections, proper records, and proactive repairs are what keep your fleet safe and compliant.

At Sentry Road, we can help your organization stay ahead of compliance requirements—whether it’s vehicle maintenance tracking or other key safety programs—so you can focus on moving forward with confidence.

Why Safety Compliance Matters More Than Ever

Workplace safety compliance is not optional—it’s essential for protecting workers, avoiding fines, and ensuring smooth operations. Yet year after year, OSHA reports thousands of violations across industries. From machine guarding to lockout/tagout, many of these violations are preventable with the right systems in place.

This is where safety compliance technology comes in. Digital tools are transforming the way organizations monitor, document, and enforce compliance standards, helping reduce risks and violations before they happen.

The Challenge: Why Violations Persist

Even the most experienced organizations face recurring compliance issues. Common struggles include:

• Recordkeeping errors – Paper records are easily lost, outdated, or incomplete.

• Missed deadlines – Training expirations or inspection schedules slip through the cracks.

• Communication gaps – Employees may not receive or retain critical compliance updates.

• Reactive fixes – Problems are often addressed only after an incident or inspection.

The result? OSHA’s Top 10 Most Cited Violations rarely change year to year. For example, OSHA continues to rank machine guarding, hazard communication, and fall protection among the most common violations.

How Safety Compliance Technology Makes a Difference

1. Automated Training & Reminders

Technology can track training requirements across large teams, sending automated reminders when certifications are due. This helps ensure workers stay current on requirements like OSHA safety courses or FMCSA driver compliance training.

2. Digital Recordkeeping

Cloud-based platforms keep training records, inspection logs, and compliance reports organized and accessible. This not only saves time during audits but also reduces the risk of penalties from missing or inaccurate documentation.

3. Real-Time Monitoring

In fleet and facility environments, sensors and telematics can provide real-time feedback on unsafe conditions. For example, automatic braking systems or driver fatigue monitors give immediate data that organizations can act on.

4. Compliance Analytics

Technology enables leaders to spot patterns in violations, near misses, or inspection failures. With this data, organizations can shift from reactive fixes to proactive prevention.

Reducing OSHA Violations Through Technology

The impact of safety compliance technology is clear:

• Fewer repeat violations – By tracking corrective actions, organizations avoid making the same mistakes.

• Lower penalties – Compliance software ensures records are ready for inspectors, reducing costly fines.

• Increased accountability – Digital systems assign responsibility clearly, closing gaps where issues often arise.

A strong example is the move toward electronic logging devices (ELDs) in the transportation sector. Mandated by FMCSA, these systems virtually eliminated the risks of paper log manipulation while giving fleets better visibility into driver behavior.

Building a Culture of Compliance with Technology

It’s important to remember that technology is not a replacement for leadership—it’s a tool that supports it. Safety leaders must still:

• Set expectations consistently.

• Hold everyone accountable, from new hires to experienced staff.

• Use digital data as a conversation starter, not just a report.

This aligns closely with our previous coverage on Building a Culture of Safety, where consistent leadership and accountability were shown to make compliance part of everyday operations.

How This Links to Our Previous Coverage

We’ve highlighted related issues in other recent Sentry Road blogs:

• Machine Guarding & Lockout/Tagout Safety – one of OSHA’s most cited areas of noncompliance.

• Building a Culture of Safety– showing how leadership and accountability drive compliance success.

These examples underscore the same point: combining leadership with the right tools creates safer workplaces.

Staying Ahead with Safety Compliance Technology

Technology is reshaping how organizations manage safety and compliance. From automated reminders to real-time monitoring, these tools help reduce OSHA violations, lower costs, and—most importantly—keep workers safe.

At Sentry Road, we provide solutions and training designed to help organizations integrate compliance into their daily operations and reduce risk across the board.

Ready to make safety compliance easier? Let’s talk about how Sentry Road can support your team.

In late June 2025, FMCSA began enforcing the English-language requirement for commercial drivers more aggressively — and the numbers are already making headlines. According to Transport Topics, more than 1,200 drivers have been placed out of service since enforcement began. Other outlets report totals as high as ~1,500 as inspections continue across the U.S.

While the numbers are striking, they’re also a direct result of policy changes that have been in motion since spring 2025.

What Changed in 2025

In April 2025, a federal order directed the Federal Motor Carrier Safety Administration (FMCSA) to restore full enforcement of the English-language proficiency requirement found in 49 CFR § 391.11(b)(2).

FMCSA responded with updated guidance (effective June 25, 2025) outlining how inspectors should determine compliance:

1. Start in English – All roadside inspections begin in English.

2. Two-step assessment – If the driver struggles, inspectors conduct:

   • A verbal interview to assess conversational comprehension.

   • A traffic sign recognition check to confirm ability to read/understand highway signs in English.

3. No translation aids – Interpreters and translation apps are not part of the initial inspection process.

If a driver fails this assessment, they may be placed out of service under CVSA’s updated criteria.

Why It’s Making an Impact Now

Before 2025, enforcement of the English-language requirement was inconsistent, with some states applying the rule more strictly than others. The recent directive and FMCSA guidance created a uniform national standard, which is now being applied at scale.

According to Transport Topics, the most common reason for removal was failing the verbal communication portion of the inspection.

What This Means for Fleets

For carriers and fleet managers, this isn’t just about avoiding violations — it’s about ensuring drivers are prepared before they’re on the road.

The risks include:

• Operational disruption – An out-of-service order takes a driver and truck off the road immediately.

• Compliance costs – Delays, potential fines, and administrative follow-up.

• Safety concerns – Inability to read traffic signs or communicate with enforcement can create serious hazards.

How This Links to Our Previous Coverage

We’ve covered these shifts in prior Sentry Road blogs:

• Understanding FMCSA’s English Requirement for Drivers — Explains 49 CFR § 391.11(b)(2) and what inspectors look for.

• English Proficiency Training Now Available from Sentry Road — Introduces our free course designed to help fleets prepare drivers ahead of enforcement.

Preparing Your Drivers

If you operate in interstate commerce or any area covered by FMCSA regulations, every driver needs to be able to:

• Communicate clearly in English with enforcement officials.

• Read and understand traffic signs and signals in English.

• Write simple messages and complete standard forms.

FMCSA offers full details of the requirement in 49 CFR § 391.11(b)(2).

Final Takeaway

The 2025 enforcement shift is already changing operations for fleets nationwide. Whether your drivers are seasoned veterans or new hires, now is the time to ensure they meet English-language proficiency standards.

Sentry Road offers a free online English Proficiency Course to help fleets prepare drivers before they face an inspection. Contact us to learn more and protect your operations from avoidable downtime.

Staying sharp in the ever-changing world of fleet safety and compliance isn’t just best practice—it’s essential. But for many safety professionals, finding time to complete continuing education or certification renewal requirements can feel like yet another item on an already packed to-do list.

Whether you’re managing DOT files, overseeing driver training, or preparing for the next audit, carving out hours for your own professional development often takes a backseat. But what if there were a way to integrate credential renewal into the work you’re already doing?

The Hidden Challenge of Certification Maintenance

Certifications like the Certified Director of Safety (CDS) or Certified Safety Supervisor (CSS) through the North American Transportation Management Institute (NATMI) are highly respected in the industry—and for good reason. They demonstrate your commitment to safety leadership, regulatory knowledge, and ongoing improvement.

But NATMI, like many credentialing bodies, requires regular recertification. That typically means earning a set number of continuing education points through approved or qualifying training.

The problem? Most safety leaders are too busy delivering training to stop and take it themselves.

Tip #1: Align Training Goals Across Roles

Instead of treating professional development and team compliance as two separate tracks, align them. Look for courses that both your drivers or employees and you can benefit from.

For example, a module on Hours of Service or Roadside Inspection prep can be assigned to the fleet while you, as the safety leader, complete it alongside them and receive credit toward certification renewal.

This approach not only saves time—it reinforces your leadership and sets a strong example for your team.

Tip #2: Choose a Platform That Works for You

Many companies invest in safety training tools to manage employee compliance—but overlook how these same tools can benefit their own credentials.

Some training platforms now offer programs that qualify for NATMI certification renewal credits—so safety managers can meet their own professional goals while training their teams.

Take a moment to review your current training solution. Does it offer:

• Transportation-focused content aligned with NATMI standards?

• Certificates of completion with contact hours documented?

• Online, on-demand access that fits into your day?

If not, a small switch in platforms could save you dozens of hours over the next renewal cycle.

Tip #3: Track Your Hours in Real Time

Waiting until your certification renewal deadline to compile training logs is a recipe for stress. Instead, make it part of your routine.

Each time you complete an eligible course, save the certificate and jot down the contact hours and point value (NATMI awards 2 points per 8 contact hours). Some platforms provide a downloadable transcript or dashboard that simplifies this process—use it.

A quick spreadsheet or folder on your desktop labeled “NATMI Renewal” can go a long way in keeping you organized and ready.

Tip #4: Leverage Your Role as a Trainer

Don’t forget—if you’re delivering internal training or developing safety content, this may count as continuing education too. NATMI awards credit not only for attending training, but also for presenting or facilitating qualifying sessions.

Check the NATMI guidelines to see which of your regular duties may qualify, and be sure to document your involvement with agendas, slide decks, or attendance logs.

Bottom Line: Make Renewal Part of the Workflow

The key to keeping your safety credentials current isn’t working longer hours—it’s working smarter. By integrating NATMI-eligible training into your team’s existing learning programs, you’ll advance your own professional standing without adding to your workload.

Related Resource

Want to see which courses qualify for NATMI renewal? Explore Eligible Training Options

Sentry Road has introduced a new English Language Proficiency Awareness Course and Assessment to help employers meet the requirements of FMCSA regulation 49 CFR §391.11(b)(2), which mandates that commercial motor vehicle drivers be able to read and speak English well enough to safely navigate and respond during roadside interactions.

With consistent enforcement returning in 2025, many safety and compliance leaders are looking for straightforward ways to prepare their teams now—before roadside inspections begin triggering out-of-service violations tied to language barriers. This new course was built to meet that growing demand, offering a streamlined way to introduce drivers to the regulation and evaluate their current readiness.

Available as a free trial, the course includes a brief awareness module paired with an interactive assessment. Together, they guide drivers through key elements of the English language requirement and offer examples of real-world inspection scenarios—such as identifying road signs or responding to common officer prompts.

The assessment uses visual cues and realistic questions to measure basic English comprehension in the context of transportation safety. Drivers are asked to interpret signs, understand spoken instructions, and make choices based on typical field situations they may encounter.

While the course is not designed to guarantee a pass during an actual inspection, it offers employers valuable insight into how well their drivers may perform under pressure—and where additional coaching or support may be needed.

For those new to the topic, Sentry Road also explored the background and practical implications of this rule in a recent blog post: FMCSA English Proficiency Requirement. That article outlines the growing emphasis on language skills as a safety and compliance priority across the industry.

The English Language Proficiency Awareness Course and Assessment is now available inside the Sentry Road platform and can be assigned to any user. Organizations not currently using Sentry Road can sign up for a free trial to access the training.

Sentry Road helps safety-focused organizations stay ahead of regulatory changes—and this course is just one of many tools designed to make compliance simpler, smarter, and more effective.

👉 Start your free trial today

The trucking industry is in a full-blown retention crisis.
Drivers aren’t quitting the profession—they’re quitting their fleets.

With long-haul turnover averaging 94% annually, many carriers are trapped in a costly cycle of recruiting, onboarding, and losing drivers faster than they can be replaced. Sign-on bonuses and pay bumps have become the default response. But what if the solution isn’t just more money?

What if your most powerful retention tool is hiding in plain sight: your safety culture?

At Sentry Road, we’ve seen firsthand how treating safety as more than a compliance obligation can transform not just incident rates—but retention, morale, and the bottom line.

The Retention Problem No One Can Ignore

Replacing a single driver can cost up to $20,000 in direct recruiting, onboarding, and training expenses. That’s just the start. Add in unseated trucks, lost productivity, and operational strain, and the true cost of high turnover multiplies.

The truth is, most drivers aren’t leaving trucking. They’re switching fleets in search of something better:

• Better working conditions

• Better communication

• A stronger sense of value and belonging

And safety culture plays a bigger role than most carriers realize.

Why Safety Culture Is a Retention Strategy

When safety is treated as a strategic business priority—not just a checklist—it sends a powerful message to drivers: “We care about you, and we’re investing in your success.”

Fleets with strong safety cultures tend to share a few common traits:

• Visible leadership support: Senior leaders talk about safety—and demonstrate it through their actions.

• Driver-friendly training: Programs are accessible, practical, and respectful of a driver’s time.

• Positive coaching practices: Safety tools like telematics and in-cab cameras are used for support and coaching, not punishment.

• Recognition and team connection: Drivers are celebrated for their performance and made to feel part of a larger mission.

These aren’t just best practices—they’re the building blocks of trust. And trust is what keeps drivers from walking out the door.

A Case in Point: 65% Drop in Turnover from Safety Training Overhaul

A leading national bulk liquid hauler was already outperforming the industry, with a 29% annual driver attrition rate—far below the 90%+ sector average.

But leadership wasn’t satisfied.

They saw that inconsistent training and weak engagement during onboarding were creating risks—not just for compliance and safety, but for retention. So, they partnered with Sentry Road to treat safety training not as a regulatory requirement, but as a strategic initiative.

Here’s what they did:

• Launched a modern, mobile-first Learning Management System (LMS) designed for trucking fleets

• Created microlearning content, with short, high-impact videos drivers could complete on the road or at home

• Built in performance tracking and accountability, using data to support drivers with personalized coaching

• Embedded training into company culture, connecting it to driver well-being, career growth, and safety ownership

The results were dramatic:

• Turnover dropped from 29% to 10% among drivers who completed the training

• That’s a 65% improvement—fully trained drivers were nearly three times more likely to stay

• The total program cost less than 1% of the dollars saved by reducing churn

• The fleet also saw improvements in audit readiness, safety scores, and legal defensibility

This wasn’t an isolated case. It was the natural outcome of aligning training, culture, and leadership into one cohesive safety strategy.

Why It Worked: Drivers Stay Where They Feel Supported

When drivers feel safe, respected, and supported, they’re more likely to stay.

In the case study above, the carrier didn’t just push out new training content. They built a system that made drivers part of the solution:

• Just-in-time training gave drivers the tools to succeed on their terms

• Self-coaching dashboards replaced punitive reviews with learning opportunities

• Data-backed coaching helped safety managers target support where it was needed most

• Cultural reinforcement ensured safety wasn’t siloed—it was company-wide

It wasn’t about checking the box. It was about building a culture that made safety personal—and retention inevitable.

The Role of Technology in Scaling Safety Culture

Many fleets worry that building a strong safety culture is only achievable for mega-carriers with massive budgets. But technology changes that.

With platforms like Sentry Road, fleets of any size can:

• Standardize safety training across terminals and regions

• Deliver engaging content remotely, on any device, even for over-the-road drivers

• Track training completion and coaching history automatically

• Show airtight documentation during DOT or OSHA audits

Even small fleets can roll out a scalable safety program that boosts engagement, lowers risk, and—most importantly—keeps drivers on board.

Safety Culture Is Driver Culture

The fleets that are winning the retention battle aren’t just increasing pay. They’re increasing commitment—to safety, to professionalism, and to treating drivers as true partners.

They’ve realized that:

• A compliant fleet is good.

• A safe and stable fleet is better.

• But a safe, stable, and loyal fleet? That’s the competitive advantage today’s market demands.

And that kind of fleet culture doesn’t come from another bonus program. It comes from building a driver-first safety culture that leads to lasting results.

Ready to Turn Safety Into a Retention Advantage?

You don’t have to choose between compliance and engagement.
With the right tools and the right mindset, you can build a safety program that reduces risk and attrition.

That’s what Sentry Road delivers:

• Industry-specific content and LMS design

• Support for training transformation and compliance readiness

• Real results—like a 65% improvement in driver retention

Want to see how it can work for your fleet?
Read the full case study.

Sources

1. U.S. Department of Labor U.S. Bureau of Labor Statistics Office of Compensation and Working Conditions, ATA Economics Department (2017a). "Is the U.S. Labor Market for Truck Drivers Broken?" Driver Turnover Historic Database TL. American Trucking Associations.

2. CENTERLINE. "How much does truck driver turnover cost?," January 10, 2025

3. Landline Media. "Driver turnover rate for large fleets increases to 94 percent", June 07, 2018

Drug and alcohol use in safety-sensitive work environments can have life-altering—and sometimes fatal—consequences. That’s why reasonable suspicion training is not only a best practice but a legal requirement in many regulated industries. Supervisors are often the first line of defense in identifying and addressing potential substance use on the job. But how do they know what to look for? And what exactly qualifies as “reasonable suspicion”?

In this post, we’ll explore what reasonable suspicion training entails, why it’s required under Department of Transportation (DOT) regulations, how it supports a safer workplace, and how to implement it effectively across your organization. Whether you're in transportation, construction, logistics, or other safety-critical industries, understanding the expectations and responsibilities around this type of training is essential.

What Is Reasonable Suspicion?

“Reasonable suspicion” refers to a belief that an employee may be under the influence of drugs or alcohol based on specific, observable signs. This belief must be based on direct observation rather than hearsay or assumptions. Common indicators include:

• Slurred speech

• Unsteady movements

• Odor of alcohol or drugs

• Erratic behavior

• Drastic mood swings

• Confusion or inability to follow directions

Under federal regulations—particularly those established by the U.S. Department of Transportation (DOT)—supervisors must be trained to recognize these signs and respond appropriately.

Legal Requirements: FMCSA, FAA, FTA, PHMSA, and More

If your organization operates under DOT jurisdiction, reasonable suspicion training is mandatory for supervisors of safety-sensitive employees. Agencies with specific rules include:

• FMCSA (Federal Motor Carrier Safety Administration) – applies to commercial truck and bus drivers.

• FTA (Federal Transit Administration) – governs transit systems.

• FAA (Federal Aviation Administration) – covers aviation personnel.

• PHMSA (Pipeline and Hazardous Materials Safety Administration) – oversees pipeline operators.

• FRA (Federal Railroad Administration) – regulates railroad safety.

Per 49 CFR Part 382.603, employers must ensure that supervisors receive at least 60 minutes of training on alcohol misuse and 60 minutes on drug use, focusing on the physical, behavioral, speech, and performance indicators of probable misuse.

For full regulation details, visit the FMCSA’s official Reasonable Suspicion Testing page.

Why Reasonable Suspicion Training Matters

1. Workplace Safety

Substance impairment increases the risk of accidents, injuries, and fatalities. In industries involving heavy machinery, transportation, or hazardous materials, these risks can quickly escalate into major incidents. Training helps supervisors make timely, informed decisions that prevent harm.

2. Legal Compliance

Failing to provide required training may result in fines, legal liability, or a loss of contracts—especially for DOT-regulated employers. It also affects the defensibility of actions taken based on suspicion.

3. Consistency and Fairness

Formal training ensures that supervisors act on documented behavior, not bias or assumption. This creates a more consistent and legally sound process for identifying and addressing concerns.

4. Employee Support

Early intervention can help employees access support or treatment. Reasonable suspicion training often complements broader drug-free workplace policies and Employee Assistance Programs (EAPs).

What Does Effective Training Include?

An effective reasonable suspicion training program covers the following areas:

✅ Recognizing Signs of Impairment

Supervisors must learn to identify common signs and symptoms of alcohol and drug use. Training should provide examples through videos, case studies, or simulations. The National Institute on Drug Abuse (NIDA) provides useful visual references and definitions of substance types and symptoms [NIDA].

✅ Documentation Practices

When suspicion arises, documentation is essential. Supervisors should learn how to:

• Record observations accurately and objectively

• Include dates, times, and behaviors—not conclusions or diagnoses

• Maintain confidentiality

Templates like this one from the U.S. Department of Labor’s Workplace Toolkit help standardize documentation.

✅ How to Approach the Employee

Training should include scripting or guidance for initiating a conversation with the employee. The focus should be on safety and observed behavior, not accusations. Scenarios and role-play exercises can build confidence.

✅ When and How to Refer for Testing

Supervisors should understand the process for removing the employee from duty, arranging for testing (usually at a designated collection site), and transportation protocols (employees under suspicion should not drive themselves).

✅ Legal Protections and Limitations

Supervisors are not acting as medical professionals or addiction counselors. Training should reinforce their role as observers and reporters, not diagnosticians.

Addressing Common Supervisor Concerns

“What if I’m wrong?”
That’s why documentation and observable behavior are key. Supervisors don’t need to be 100% certain—just reasonably confident based on what they see and hear.

“I don’t want to ruin someone’s career.”
The goal is to prevent harm, not punish. Addressing concerns early can lead to support, rehabilitation, or avoiding a serious incident.

“I feel uncomfortable confronting someone.”
Training that includes role-play or scripts makes these difficult conversations easier and more effective.

When to Retrain

While DOT mandates training before a supervisor can initiate a reasonable suspicion test, there is no official federal requirement for refresher training. However, annual or biannual retraining is recommended—especially if:

• Drug trends or policies change

• There is turnover in supervisory staff

• You’re expanding into new safety-sensitive roles

Staying up to date supports both compliance and culture.

Best Practices for Implementation

• Use certified training programs or those aligned with DOT standards

• Keep detailed training records for each supervisor

• Integrate training with your Drug-Free Workplace Policy

• Use scenario-based learning to build real-world confidence

• Make sure supervisors know what to do after an employee is removed from duty

You can find an overview of Drug-Free Workplace Programs and training materials via the Substance Abuse and Mental Health Services Administration (SAMHSA).

Final Thoughts

Reasonable suspicion training empowers supervisors to protect their teams and workplace environments. In high-risk industries, it’s not just a regulatory box to check—it’s a frontline safety measure that saves lives, reduces liability, and builds a culture of accountability.

Sentry Road can help your organization implement effective, DOT-aligned reasonable suspicion training and broader compliance programs that keep your team safe, informed, and confident in their responsibilities.

Ready to strengthen your drug-free workplace program? Contact Sentry Road to learn how we can support your team with reasonable suspicion training and more.

Introduction

As temperatures rise each summer, so does the risk of heat-related illnesses on job sites across the country. From construction zones to delivery routes, manufacturing floors to agricultural fields, millions of U.S. workers are exposed to high-heat environments—putting them at risk for heat exhaustion, heat stroke, and other preventable health hazards.

Whether you’re an EHS manager, site supervisor, or operations lead, understanding how to prevent and respond to heat illness is more than a matter of compliance—it’s a matter of protecting your people and keeping your workplace running smoothly.

What Is Heat Illness?

Heat illness is a spectrum of health conditions that occur when the body can’t cool itself effectively. It ranges from mild symptoms like heat rash and cramps to severe and life-threatening conditions such as heat exhaustion and heat stroke.

According to the Occupational Safety and Health Administration (OSHA), thousands of workers fall ill from heat exposure each year—and dozens die. These incidents are largely preventable with the right preparation and response.

Common Types of Heat Illnesses

1. Heat Rash
Often the first warning sign, heat rash appears as red clusters of small blisters, typically in areas where sweat accumulates. While not life-threatening, it’s uncomfortable and may hinder performance.

2. Heat Cramps
Painful muscle spasms, often in the legs or abdomen, are caused by loss of salt through sweating. Cramps may be a precursor to more serious conditions.

3. Heat Exhaustion
Symptoms include dizziness, nausea, heavy sweating, weakness, and rapid heartbeat. Left untreated, heat exhaustion can progress to heat stroke.

4. Heat Stroke (Medical Emergency)
The most severe form of heat illness, heat stroke occurs when the body’s core temperature exceeds 104°F. Symptoms include confusion, loss of consciousness, dry skin, and seizures. This is a medical emergency—911 should be called immediately.

Who’s Most at Risk?

Workers in industries with high heat exposure are particularly vulnerable. These include:

• Construction

• Agriculture

• Transportation and warehousing

• Manufacturing

• Oil and gas

• Landscaping

• Waste management

Certain groups also face elevated risk: new workers, older adults, people with chronic health conditions, and those who wear heavy PPE.

The Centers for Disease Control and Prevention (CDC) notes that acclimatization—or gradually increasing exposure to heat—is a critical step in prevention, especially for new or returning workers.

Key Components of a Heat Illness Prevention Plan

1. Access to Water, Rest, and Shade
Encourage frequent water breaks, even when workers aren’t thirsty. OSHA recommends one cup (8 oz.) of water every 15–20 minutes. Rotate workers through shaded or air-conditioned areas, and increase break frequency during high-heat conditions.

2. Heat Acclimatization Programs
Implement phased work schedules for new employees or those returning after extended absences. A gradual increase in workload over 7–14 days helps the body adapt.

3. Training and Awareness
Supervisors and workers should be trained to recognize early symptoms and know how to respond. OSHA’s Heat Illness Prevention Training Guide offers free resources and multilingual materials.

4. Monitoring Environmental Conditions
Use Wet Bulb Globe Temperature (WBGT) monitors or consult local weather forecasts. High humidity can drastically increase heat risk, even when the air temperature is moderate.

5. Emergency Response Protocols
Clear, practiced protocols are vital. Make sure your team knows:

• How to identify symptoms

• When to move a worker to a cooler location

• When to call 911

• How to perform first aid (e.g., applying cool compresses, removing outer clothing)

Best Practices by Industry

Construction & Roofing
Rotate tasks to avoid long exposure, ensure PPE doesn’t trap heat unnecessarily, and use cooling vests when possible.

Warehousing & Logistics
Install fans or HVAC systems where feasible, limit time in trailers or poorly ventilated spaces, and schedule physically demanding tasks during cooler hours.

Transportation & Trucking
Drivers face added risk due to cab conditions and loading/unloading in the sun. FMCSA emphasizes driver wellness and hydration.

Agriculture & Landscaping
Use portable shade structures, provide electrolyte-replenishing beverages, and encourage team leads to monitor each other for symptoms.

Regulatory Considerations

OSHA Guidance
While there is no federal OSHA standard specific to heat, the General Duty Clause requires employers to provide a workplace free from recognized hazards—including heat stress. Several states, such as California and Washington, have their own heat illness prevention standards.

• California Heat Illness Prevention Standard (Title 8, Section 3395)

• Washington State Heat Rules 

DOT/FMCSA Guidelines
While the FMCSA doesn’t have heat-specific regulations, it does require motor carriers to protect drivers’ health and prevent unsafe operating conditions, which may be exacerbated by high heat.

Leveraging Technology

Consider using digital tools to:

• Push heat advisories to teams based on location

• Track worker acclimatization

• Automate break reminders

• Monitor conditions with smart sensors

These approaches not only improve compliance but help organizations respond proactively to changing weather conditions.

Final Thoughts

Heat illness is one of the most preventable workplace health threats—yet it's one of the most persistent. By integrating awareness, planning, and responsive action, employers can reduce risks, avoid downtime, and support a safer, more resilient workforce.

Looking for support on Heat Illness Prevention and Response?
Sentry Road helps organizations build smarter safety programs—from seasonal heat awareness to year-round compliance. Contact us to learn how we can support your team.